Travel and COVID-19 – Information for our valued guests and followers

We will be responding to all enquiries via email and in order of immediate departure. We kindly ask you to email sales@cruisetraveller.com.au with your request for assistance, and one of our team will contact you within 24-48 hours.

We know you (like us) love to travel and explore the world but, of course, there’s a lot of uncertainty at the moment surrounding the COVID-19 virus.

Let us start by saying that here at Cruise Traveller we are committed to the safety, health and wellbeing of everyone who books through us.

This is also the top priority of all our cruise line partners.

Cruise lines have stringent screening and health measures in place and many lines have also relaxed their booking and cancellation policies to offer travellers confidence, flexibility and reassurance. So if you decide not to take your cruise soon, in many cases, you can opt for later.

If you are already booked on a holiday with us departing in the next few months, and have any concerns, please feel free to contact us via email – we want you to be confident in the decision that you make, as your safe return home after an amazing cruise experience is our goal. 

We also want to remind you that the cruises for which we specialise, are generally on small ships – not large liners. Small ships carry fewer passengers and focus on uncrowded and natural destinations away from major population centres.

We know that right now, travelling may be off your “to-do” list, but don’t stop dreaming – sometime in the future you will be able to start ticking those bucket list items off again and we will be right here, ready to assist you. Feel free to contact us with your ideas for 2021 and 2022 – yes there are fantastic cruises and expeditions out already!

Ultimately, we are here for YOU. We always treat our guests with the personal and attentive service they deserve.

We also look after you the whole way – from your first call to your return home. When you entrust your holiday with Cruise Traveller, you’re in good hands.

Of course, it will always be your choice when you’d like to travel but if any destination, ship or package on our website inspires you, it will be our pleasure to organise for you a great holiday designed to be safe and enjoyable.

We thank you for your continued loyalty and whether it be now or in years to come, keep cruising!

Best regards

The Cruise Traveller Team