Meet The Team

Craig Bowen - Managing Director

Co-founder and Managing Director of Cruise Traveller, Craig uses his 38 years experience in the Tourism, Travel & Hospitality industry to continually develop the most exciting boutique cruise product range and the highest possible standards of friendly and professional service from the team of cruise and voyage specialists he has the pleasure of working with.

Destinations Visited: The Kimberley, Argentina, Chile, Fiji, USA, Italy, France, Turkey, Greece, United Kingdom, Wales, Morroco, Spain, Maldives, Sri Lanka, India, Kazakhstan, Uzbekistan, Kyrgyzstan, Antarctica, Singapore, Malaysia, Thailand, Vietnam, Borneo, Japan, China, Switzerland, New Zealand, New Caledonia, Philippines, Germany, Myanmar (Burma), Indonesia, Papua New Guinea, Hong Kong, Bahrain, Egypt, Monaco, Cambodia, South Africa, Zambia, Bermuda, Canada, Vanuatu, Macau, Brunei, United Arab Emirates, Vatican City, Greenland & Iceland, Barbados, St Kitts, St Barts, Dominica, St Vincent, Ireland, Scotland, Netherlands, Denmark, Finland, Russia, Estonia, Sweden, Mexico, Spitsbergen, Tanzania, Kenya, Rwanda, Botswana, Namibia, Indonesia, Amazon, Galapagos, Peru, Ecuador, Cuba , Jamaica, Cayman Islands & Portugal.

Cruise Ships/Lines sailed with: Europa 2, Fairstar, Silver Wind, Silver Shadow, Seabourn Spirit, The World, True North, Oceanic Discoverer, Orion, Princess Jeannie (Yangtze), Pandaw, River Cloud II, Star Clipper, Minerva, Queen Elizabeth 2 (QE2), Fjords Explorer, Silver Spirit, Fram, Aegean Odyssey, Sanctuary Nile Adventurer, Radiance of The Seas, Silver Explorer, Azamara Journey, Stella Australis, Queen of the Mississippi, M/S Expedition, Pride of the Zambezi, MS Europa, L ‘Austral, Aqua, Rhapsody of the Seas, Pacific Pearl, Safari Explorer, M/V Vrinda, Queen of the Galapagos, MS Serenissima, Regent Seven Seas Explorer & Queen Mary 2.


Craig visiting Borobudur, Java on a recent Ponant cruise aboard L ‘Austral

Joseph O’Sullivan - Director

Joseph originally with sales and marketing experience outside the Tourism Industry has spent the past 21 years in partnership with his brother Donal as joint founder and owner of a Cruise GSA and wholesaler, Joseph’s contacts and cruise sales expertise have been instrumental in the development of the Cruise Traveller portfolio.

Destinations Visited: Ireland, France, Italy, Germany, Holland, Belgium, Spain, Switzerland, Monaco, England, Scotland, Northern Ireland, Arctic, Canada, USA, Mexico, Bermuda, Kenya, Tanzania, United Arab Emirates, Fiji, Tonga, Samoa, New Caledonia, Thailand, Indonesia, Singapore, Hong Kong, China, Vietnam, Greenland, Nunavut, New Zealand.

Cruise Lines/Ships sailed with: Royal Viking Sun, QE2, Vistafjord, Sagafjord. Queen Mary 2, Queen Elizabeth, Queen Victoria, Safari Endeavour, SS Legacy, Quantum of the Seas, Allure of the Seas, Grand Princess, Dawn Princess, Diamond Princess, Pacific Pearl, Pacific Sun, Pacific Dawn, Oriana, Silver Shadow, Seabourn Legend, Seabourn Spirit, Seabourn Odyssey, Seabourn Quest, Seabourn Sojourn, Celebrity Solstice, Carnival Spirit, Carnival Legend, Carnival Ecstasy, Crown Dynasty, Norwegian Star, Norwegian Breakaway, Sea Adventurer, Europa 2, Star Virgo, Veendam, Reef Endeavour, Reef Escape, The World, Coral Princess 2, Roylen 2.

Joseph, Stand-Up Paddle Boarding in Alaska with Un-Cruise Adventures

Donal O’Sullivan - Director

Donal has 27 years experience in the Tourism industry with an involvement and passion for cruising from the beginning. Joint founder and owner of a Cruise GSA and wholesaler together with his brother Joseph for the past 21 years, Donal brings a wealth of personal and practical cruise experience to Cruise Traveller.

Destinations Visited: England, Scotland, Wales, Ireland, Spain, France, Monaco, Italy, Vatican City, Liechtenstein, Switzerland, Austria, Germany, Netherlands, Hungary, Czech Republic, Croatia, Greece, Malta, Morocco, Turkey, Egypt, Israel, United Arab Emirates, Thailand, Malaysia, Singapore, Indonesia, Brunei, Hong Kong, Japan, Sri Lanka, Australia, New Zealand, New Caledonia, Fiji, Tahiti, USA, Mexico, Brazil.

Cruise Ships/Lines sailed with: Seabourn Odyssey, Seabourn Sojourn, Seabourn Quest, Seabourn Spirit, QE2, QM2, Royal Viking Sun, Vistafjord, Cunard Crown Monarch, Europa 2, Royal Clipper, The World, Anthem of the Seas, Allure of the Seas, Celebrity Solstice, Celebrity Galaxy, Silver Shadow, Safari Endeavour, Safari Voyager, Orion, Diamond Princess, Sapphire Princess, Pacific Pearl, Pacific Sun, Veendham, Carnival Spirit, Norwegian Star, Reef Endeavour, Reef Escape, Murray Princess, AMA Amalyra, Amadeus Symphony.

Donal aboard MS Europa 2 in Venice

Vikki Rabe – Operations Manager

Operations Manager, Vikki has worked in Tourism and Travel industry for over 20 years before joining Cruise Traveller team in 2016.  Vikki brings with her a wealth of experience from management and digital roles with several Australian destination marketing organisations, travel wholesalers and a cruise travel company.    

Destinations Visited:  All Australian states/territories, Germany, New Zealand, Switzerland, England, Scotland, Isle of Man.

Favourite Destinations:  Bathurst Island, Northern Territory – I enjoyed an amazing experience in this remote and unique environment catching (and releasing) big barramundi which has completely ruined me for any fishing since.  Doubtful Sound, New Zealand – A beautiful and tranquil destination which felt like the end of the earth.

Cruise Ships/Lines sailed with: KD Rhine River Cruises, Pacific Aria, Real Journeys/Fiordland Navigator.

Vikki - Germany

Kylie Tocco - Sales & Marketing Co-Ordinator

After completing a Bachelor of Marketing majoring in Tourism Management, Kylie worked as a Marketing Coordinator for 2 years, and then took the opportunity to pursue her dream of travelling throughout Europe for 3 months. Kylie started with Cruise Traveller in 2011.

Destinations Visited: New Zealand, England, Scotland, Ireland, Wales, United Arab Emirates, France, Monaco, Italy, Belgium, Germany, Switzerland, Portugal, Austria, Spain, Czech Republic, Netherlands, Vanuatu, New Caledonia, India, Japan, USA, Canada, Singapore, Malaysia, Thailand & Greenland.

Cruise Lines/Ships sailed with: Ocean Endeavour, MV Voyager, Safari Endeavour, Mahabaahu & Pacific Pearl

Favourite Destination: Ilulissat, Greenland- From zodiac cruising amongst the icebergs, humpback whales and visiting UNESCO world heritage site, Ilulissat Icefjord. What a breathtaking place!

Kylie - Ilulissat Icefjord, Greenland on 'Arctic Safari' voyage aboard Ocean Endeavour

Louise Bowen - Boutique Voyage and Cruise Specialist

After 15 years of working in the airline industry, Louise has been instrumental in developing the Cruise Traveller reputation for exceptional service. Louise started with Cruise Traveller in 2004.

Destinations Visited: The Antarctic Peninsula, the Mekong from Vietnam to Cambodia, Phuket, Burma, Sri Lanka, India (Rajasthan, Kerala & Assam), The Kimberley, Papua New Guinea (Port Moresby, Milne Bay, Madang, New Britain, New Ireland), New Zealand, Amalfi Coast, Lord Howe Island, Africa (Zambia, South Africa, Botswana, Rwanda, Namibia, Kenya, Tanzania, Zanzibar), Similan Islands, Malaysia (Langkawi), Hawaii (Maui, Big Island, Kauai), Vietnam (Hanoi, Halong Bay, Saigon, Hoi An) Canada (Toronto, Vancouver, Churchill & Hudson Bay), USA (Alaska, Inside Passage, N.Y., Mississippi River), Greenland, Iceland, The Baltics (Estonia, Latvia, Lithuania), Sweden, Denmark, Norway, Spain, The Shetland Islands, UK, Chile, Argentina, Cape Horn, Brazil, the Amazon, Galapagos, Ecuador, Peru, Cuba, Jamaica, Cayman Islands & Portugal.

Cruise Ships/Lines sailed with: Pandaw, Seabourn, Oberoi Houseboats (M/V Vrinda), True North, Oceanic Discoverer, Silversea (Silver Shadow, Silver Wind, Silver Spirit, Silver Explorer), Star Clipper, Minerva (Swan Hellenic), Azamara Journey, The World, Queen of the Mississippi (American Cruise Lines), River Cloud II, Orion, Princess Jeannie (Yangtze), Fram (Hurtigruten), Safari Explorer (Un-Cruise), Stella Australis, G-Adventures (M/S Expedition & Queen of the Galapagos), Pride of the Zambezi, M/S Europa (Hapag Lloyd), M/V Aqua, MS Serenissima, Regent Seven Seas Explorer & Queen Mary 2.

Favourite Destination: Antarctica - “Watching penguin chicks hatch! and “Alaska with Un-cruise – being able to get so close to watch Humpback whales ‘bubble-net feed’ was an experience I will cherish forever! The preceding eerily beautiful whale song, the silence, then the birds going crazy, the noise of the big mammals bursting into the air with mouths open, the excitement & commotion of this natural phenomenon, absolutely amazing.”

Louise enjoying the view from Sansibar, the signature bar on Hapag Lloyd cruise ships. This cruise was from Athens to Istanbul aboard Europa 2, arguably the most beautiful cruise ship in the world!

In fact, in the 31st edition of the “Berlitz Cruising & Cruise Ships 2016” guide, EUROPA and EUROPA 2 have defended their pole position and have been awarded the highest distinction as the only 5-stars-plus cruise ships worldwide.

Linda Dempsey - Corporate Co-Ordinator

Linda has worked in management and administrative positions overseas for over 20 years and brings a wealth of knowledge and travel experiences to Cruise Traveller. Linda manages the provision of corporate travel services as well as the back office. Linda has been with Cruise Traveller since 2006.

Destinations Visited:> Vietnam, Laos, Cambodia, Thailand, Burma, China, Japan, Korea, Malaysia, Hong Kong, Brunei/Borneo, Singapore, Indonesia, Philippines, New Guinea, New Zealand, French Polynesia, Fiji, England, Ireland, Sweden, Germany, Greece, France, Hungary, Turkey, Israel, Lebanon, Egypt, Spain, Belgium, Netherlands, Argentina, Brazil, Chile, Peru, Canada, Caribbean, USA, Mexico and Cook Islands.

Favourite Destination: Buenos Aires, Argentina – love the electric feel of the city, the food, the tango, the architecture, the history.

And Budapest……the way the Danube winds through the city, the gypsies and goulash!

And Paris…..the art, architecture, culture and Pastries!

Linda and her son Sam- Fox Glacier, New Zealand

Rejana Gerards - Boutique Voyage and Cruise Specialist

After completing her bachelor degree at university, Rejana worked in hospitality before travelling to Japan to work as an English language teacher. Whilst travelling throughout Japan she gained experience in the culture and traditions of the country and discovered she really wanted to pursue a career in the travel industry. Rejana started with Cruise Traveller in 2008.

Destinations Visited: Japan, Canada, New Caledonia, South Africa, Germany, The Netherlands, Turkey, England, Finland, Malaysia, Singapore, Thailand, Spain, Italy, Portugal, France, Bali, Croatia, Greece, UAE, USA, Ecuador, Galapagos Islands, & Caribbean.

Cruise Ships/Lines sailed with: Minerva, MV Discovery, Aegean Odyssey, P&O,The World, National Geographic Endeavour & Silver Whisper.
Favourite Destination: Cape Town, South Africa - Beautiful, diverse and unique sites such as the Table Mountain, Kirstenbosch National Botanical Gardens, The Waterfront and Jeffery's Bay garden route. Plus cheap shopping!

Rejana - Galapagos Islands with Lindblad Expeditions

Kirsten Wise - Senior Boutique Voyage and Cruise Specialist

Kirsten worked in the hotel industry for nearly 15 years before joining the Cruise Traveller team in 2008. Her background in tourism and dedication to guest services rounds out the teams experience and skill base.

Destinations Visited: Canada, USA, Mexico, Hawaii, Fiji, China, Thailand, Malaysia, New Zealand, Greenland, Vietnam, Singapore, Cambodia, Hong Kong, Macau, India, Bhutan, Argentina, Chile, Antarctica, Dubai, Croatia, Italy, France, Monaco, Cuba, Jamaica.

Cruise Ships/Lines sailed with: Sea Adventurer, Jahan, The World, Mahaabahu, Sea Explorer, Katarina Line, Aegean Odyssey, Pacific Aria, UnCruise, Celestyal Crystal.

Favourite Destinations: 'Queenstown, New Zealand - It's not only a spectacularly beautiful area but the town has a great vibe, fabulous restaurants & of course delicious Central Otago wine. I also really love Cambodia for the people, history & simple, fresh food. But there's really nothing comparable to Antarctica - the light, vast space & size is just WOW.

Kirsten - Split, Croatia with Katarina Line

Liz Christiansen - Boutique Voyage and Cruise Specialist

Liz has worked in the Travel Industry for 30 years since leaving school in all aspects of travel, most recently owning and operating her own Retail Travel Agency.  After moving from New Zealand to the Gold Coast in 2017 she brings a wealth of knowledge and experience to the team.
Destinations Visited:  Australia, Norfolk Island, Vanuatu, Cook Islands, French Polynesia, New Caledonia, Fiji, Cook Islands, Hawaii, Singapore, Malaysia, United Arab Emirates, Hungary, Czech Republic, Austria, Germany, The Netherlands, Canada, USA, Mexico
Cruise Ships/Lines sailed with:  P&O, Princess Cruises, Royal Caribbean, Viking River Cruises 
Liz - Schönbrunn Palace, Austria

Madeline Bielak - Boutique Voyage and Cruise Specialist

I grew up in Wellington, New Zealand and my love for travel started at 17 when I did a 12 month student exchange in Germany (Berlin). After studying Travel & Tourism I worked for 5 years as a retail travel consultant and also as a corporate travel manager. I started with Cruise Traveller in 2016. 

Countries visitedNew Zealand (All over), Fiji (Coral Coast, Denarau, Bounty Island, Robinson Crusoe Island), New Caledonia (Noumea), Thailand (Bangkok, Phuket), Germany (Berlin, Munich, Frankfurt, Dresden, Pottsdam, Leipzig, Heidelberg), Poland (Warsaw), France (Paris, French Riviera, Bordeaux), Spain (Barcelona, Pamplona), Italy (Rome, Venice, Verona, Florence, Sorrento, Isle of Capri, Naples), Switzerland (Lauterbrunnen), Austria (Vienna), Liechtenstein, Monaco, Greece (Corfu), England (London, Bath, Oxford, Stratford), Denmark (Copenhagen), Netherlands (Amsterdam, Edam) USA (Los Angeles, San Francisco, Las Vegas, New York, Hawaii and  Belgium (Bruges).

Favourite Destination: My favourite destination is really hard to pick because I love the world and every country excites me but probably a place at the bottom of Germany called Lake Konstanz is a favourite. The lake is surrounded by Germany, Switzerland and Austria and I once did a 3 day biking/camping tour around the lake visiting a new country each day. I am also completely wowed at the beauty of New Zealand’s South Island.
Cruise Ships/Lines sailed with: Princess Cruises-Sea Princess, Royal Caribbean-Voyager of the Seas,Lord Byron, William Shakespeare & Emily Bronte.

Madeline - Bruges, Belgium

Karen Revell - Key Partnership Manager - QLD - WA - NT

With over 27 years of experience in the Travel and Tourism Industry, moving from New Zealand to Australia in 2004, Karen’s experience and passion comes across to all those she meets. Karen started with Cruise Traveller in 2004.

Destinations Visited: Antarctica, The Canadian Arctic, Greenland, South America, The Kimberley, USA, Canada, The United Kingdom, Singapore, Malaysia, Japan, Hong Kong, Macau, Indonesia, New Zealand, New Caledonia, Vanuatu, Fiji, Thailand & Alaska.

Cruise Ships/Lines sailed with: MV Voyager, P & O, Silver Shadow, The World, Orion, Minerva (Swan Hellenic), Sea Adventurer (formerly Clipper Adventurer), Ponant aboard L'Austral and Safari Endeavour with UnCruise Adventures.

Favourite Destination: ANTARCTICA – without a doubt, THE MOST amazing experience, sitting around in the zodiac when the engine has been cut, with penguins and leopard seals swimming around you. Being in amongst the most gorgeous icebergs, all different colours was just simply spectacular. My closely second Favourite Destination: ARCTIC – meeting the Inuit people in Greenland, being welcomed into their villages was a very special time. Plus a mention has to go to the beautiful Polar Bears – breathtaking!

Karen- in Juneau just about to embark Safari Endeavour with UnCruise Adventures.

Julie Donaldson - Key Partnership Manager - NSW - VIC - ACT - TAS - SA

Julie has worked in the travel industry for over 20 years including; sales, wholesale and as an industry trainer under the CLIA banner. Julie started with Cruise Traveller in 2013.

Destinations Visited: New Zealand, Cook Islands, Alaska, Canada, UK, Canary Islands, Spain, Portugal, Italy, Greece, Croatia, Hawaii, Vietnam, China, India, Sri Lanka, South Africa, Kenya, Zimbabwe, Tanzania, Reunion, Norwegian coastline, Mauritius, Madagascar, Cambodia, Dubai, Austria, Switzerland, Germany, Barbados, Tobago, Grenada, Ireland, Egypt, Puerto Rico & Antigua.

Cruise Ships: Katarina Line, Voyages to Antiquity, Back-Roads Barging, Silversea, Royal Caribbean, Princess, P & O, Orion, Pacific Jewel, MSC Celebrity Solstice & UnCruise Adventures.

Favourite Destination: Alaska.

The beauty of Alaska, cruising in secluded bays and being feet away from the magnificent glaciers, paddling with whales next to you, wildlife in their natural habitat, just amazing.

Julie - Barging in the South of France - Wide delta’s, rural scenery, beautiful villages, cobbled streets, local markets, olive oil and jam tastings, gelato’s, local beaches, cowboys on white horses, cruising on the local canals. All from the comfort of your fully inclusive hotel barge. Fantastic!

Sam Patton - Product Manager

The newest member of the team, Samantha Patton joins Cruise Traveller from a background of personal and professional travel experience. After working for 10 years as a retail and wholesale travel consultant, Sam decided to move into a product and marketing role in 2008. The thrill of creating the perfect holiday package drives her every day and she is excited to use her talents with such a dynamic company.

Destinations Visited: Greece & the Islands of Santorini, Ios, Mykonos & Rhodes; Venice; Paris; Bern; Nice; Monaco; Dublin; Cork; London; Liverpool; Manchester; Dubai; Fiji; Bali; Maldives; Thailand; Vietnam; Hong Kong; Singapore; Brunei; Vanuatu; New York; Los Angeles; San Francisco; Mammoth Mountain; Las Vegas; Grand Canyon; Jamaica; Mexico; Grand Cayman; Haiti; Prince Edward Island; Nova Scotia; Jasper; Edmonton; Great Barrier Reef; Adelaide; Melbourne; Cairns, Malaysia, Cambodia, Remote Indonesia, Kimberley, Provence (South of France), Cologne, Belgium.

Cruise Ships/Lines sailed with: Princess, Royal Caribbean, P&O Australia, Costa, Silver Discoverer (expedition), ms Lord Byron (Riviera Travel River Cruises)

Favourite Destination: The Kimberley, Australia – words cannot describe…


Sam on the River Kwai, Thailand on her train trip aboard Belmond Eastern & Oriental Express

Nicolette Spencer - Travel Administration

I kicked off my 12 year Retail Travel Career with Flight Centre after returning home to the Gold Coast from working & living abroad in Canada, Scotland & Ireland.

Countries Visited – France, Spain, Italy, UK, Ireland, Canada, Tahiti, Singapore, Japan, Vietnam, Thailand, Malaysia, China, Hong Kong, Macau, Brunei, Indonesia, South Africa, UAE, Mexico, USA, Hawaii, Fiji, Vanuatu & New Zealand.

Favourite Destination: Dublin, Ireland – Hands-down because of The People, The Culture, The Story Telling, The History, The Landscape, The Accent… & the pure ‘Craic’

Nicolette - Sipping on local Chianti in Tuscany