Hapag-Llyod International cruises

Hapag-Llyod is a German luxury cruise brand which hosts international voyages (English/German) on the HANSEATIC, the EUROPA 2 and on selected cruises with the BREMEN ensure that English-speaking passengers feel comfortable from the moment they step on board. All of the documentation, e.g. confirmation, travel documents, handbooks, programmes of the day, menus, announcements and lectures as well as the safety drill and Zodiac instruction will be provided respectively held in English. We will offer shore excursions in English on an individual basis, whenever possible in the ports of call. Approximately three months prior to the start of the cruise you will receive information about one shore excursion in each port of call which will be conducted in English. Apart from the guaranteed international cruises, all other cruises can become international English/German departures provided a minimum of 15 English-speaking guests have made a booking.



*** Press release*** September 2017

MS EUROPA 2 and MS EUROPA awarded five-stars-plus in the Berlitz Cruising & Cruise Ships Guide 2018


·         Hapag-Lloyd Cruises’ luxury ships defend their top ranking

·         MS HANSEATIC: the world’s only five-star expedition ship

·         Berlitz Cruise Guide 2018 available from October 2017


Once again, Hapag-Lloyd Cruises’ EUROPA 2 and EUROPA are the only cruise ships to receive the coveted distinction of five-stars-plus in the latest edition of the renowned “Berlitz Cruising & Cruise Ships 2018”. This is the fifth time that the EUROPA 2 has been awarded the highest distinction, and the 18th time for the EUROPA. The HANSEATIC was awarded five stars, making it the best “boutique ship”.


The EUROPA 2 achieved 1,863 of a possible 2,000 points, topping the rankings for small ships with 251 to 750 passengers. Its sister ship, the EUROPA, came in second with 1,852 points.


According to the Berlitz Cruise Guide’s author and cruise expert, Douglas Ward: “the EUROPA 2 and EUROPA are both beautiful ships to sail aboard, with an outstanding amount of space per passenger, passageways with high ceilings, a superb range of dining venues and types of cuisine, and attentive, friendly, yet unobtrusive, personal service” (taken from the Berlitz Cruising & Cruise Ships 2018).


The HANSEATIC expedition ship leads the “boutique ships” with 50 to 250 passengers, receiving five stars and 1,716 points, while sister expedition ship the BREMEN received four stars and 1,495 points.


“We are proud, once again, to have defended our top position with the EUROPA 2 and the EUROPA. These ratings are a special acknowledgement of our services and our quality promise in the luxury andexpedition segment”, says Karl J. Pojer, CEO of Hapag-Lloyd Cruises. “We would particularly like to thank our crew members on board and our employees in Hamburg, who spend every day creating unique and outstanding experiences for our guests.”


Douglas Ward’s team tested a total of 300 cruise ships and scored them based on criteria such as ship fittings, quality, restaurant menus, service, entertainment and the general cruise experience.




EUROPA 2 wins through at the Wave Awards 2017
Double accolade for EUROPA 2 at the Wave Awards 2017
winner of the Best for Wellbeing/Spas
highly commended in Best for Cuisine category
Announced last night at “The Wave Awards 2017” ceremony, held at the Royal Garden Hotel, London, Hapag-Lloyd Cruises’ EUROPA 2 has won through as outright winner in the category of “Best for Wellbeing/Spas”; and also was highly commended in the “Best for Cuisine category”.
Wave Awards 2017
In celebration of the cruise travel industry - and in their second year - The Wave Awards are owned and organised by Real Response Media, UK publishers of World of Cruising, Cruise Trade News and Cruise Ports and Destinations. The majority of the awards are based on rigorous assessment of submitted entries, judged by an independent panel of cruise travel experts.
Karl J. Pojer, CEO of Hapag-Lloyd Cruises says: “We are delighted at winning the category ‘Best for Wellbeing/Spa’ and receiving a 'High Commendation' in the category ‘Best for Cuisine’ at this year's Wave Awards in London, underlining Hapag-Lloyd Cruises’ commitment to striving to achieve the very best standards of hospitality. With our fleet of ultra-luxury and expedition vessels we offer outstanding products and holiday experiences and continue with our efforts to improve every day. Both accolades make us very proud and I would like to thank my team back in Hamburg and the crew on board our ships who deliver so well.”
On accepting the award on the night from Katherine Lawrey, Group Editor, Cruise Trade News and Cruise Ports & Destinations, Michael Steffl, Head of International Sales for Hapag-Lloyd Cruises said: “As these prestigious awards set a benchmark for achieving excellence in this significant growth sector of the travel market, we are particularly proud to receive this accolade. Such recognition will help us achieve our objective of generating further awareness for Hapag-Lloyd Cruises’ EUROPA 2, both internationally and in the UK marketplace.”
Hamburg, February 2017